Contact Information

Mailing Address: PO Box 16688 • Jacksonville, FL 32245
Headquarters: 9700 Touchton Road • Jacksonville, FL 32246
Main Phone: 904.723.6300 • 800.342.2352
Other Important phone numbers, click here
Branch Locations, click here.

 
Click on the following departments to send them an email:
***Please keep in mind that email is not secure. When necessary,
please only send the last two digits of your account
number, or the last four of your social and your name. ***
Member Services
Questions about your account, new or current. Including questions about Private PC (Internet Banking), wire transfers, payroll changes, ATM transactions and more.
 
Loan Department
Questions about your loan, request limit increases

Other Useful Email Addresses
Administration
Includes President/CEO, Board of Directors
 
Collections
Questions about a late loan payment
 
Credit Cards
Questions about your Credit Card, sign up for "AutoPay"
 
Financial Counselor
Questions about budgeting, getting back on the right financial track, money management seminars
 
Human Resources
Questions about employment. Click here for current openings and instructions for applying.
 
Mortgage Department
Questions about Home loans.
 
Preferred Partners
Questions about offering Credit Union services to your employees at no cost to the employer
 
Webmaster
Problems with this website (NOT Private PC. Please use Member Services email for Private PC questions.)